We are a small team and do not accommodate special requests or modifications, such as color changes or removing the shelter logo, at this time.
➡️ If you received the wrong mug or your mug was damaged on its way to you, we will replace it without question. Please let us know within 72 hours of receiving your order.
➡️ If you are unhappy with your final product then please get in touch with us at email@example.com Your happiness and satisfaction are really important to us and the animal shelters we support. Refunds and reprints will be made at our discretion.
➡️ We start working on your order as soon as we receive it. If you would like to make any changes to the information provided to us, such as your shipping address, please contact us as soon as possible. We will do our best to make such necessary amendments needed prior to shipping. Please note, however, that we cannot guarantee that we will be able to accommodate the changes.
FREE MUGS AND PROMO CODES
Recipawsity is about paying-it-forward to the animal shelters, not making free mugs for everyone. As such, orders are limited to 1 free mug per person. If we suspect you of abusing our terms, such as trying to get free mugs of multiple pets, we reserve the right to cancel your order. You can always purchase an additional mug here.
If you adopted more than one animal, you are still only eligible for 1 free mug. You can always purchase an additional mug here.
We print and ship mugs as soon as possible, but this will not always be the same day as your order. Please allow 3-5 business days for production time and 2 to 7 business days for shipping.